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Using ROAM, Authorized Healthcare Workers In New Brunswick Can Securely Access Any Health System In The Province From Any Location

The province is teaming up with partners to provide health-care professionals with better and faster access to medical information.

Health Minister Michael Murphy announced on Monday that new specialty software had recently been integrated with IT systems in New Brunswick’s regional hospitals and other health-care facilities.

“Providing all provincial health-care workers with a single secure access portal to provincial health information systems represents a significant modernization of our health system,” said Murphy. “This is a significant milestone in our One Patient One Record project, and further ensures the consistent delivery of care, regardless of the patient’s location.”

The access portal is supported by AnyWare Group’s ROAM platform. In addition to improving working conditions for health-care professionals, it will better protect patient privacy by providing to New Brunswick’s health-care professionals secure remote access to all of the province’s health information systems.

Health officials said that this innovative project will have an impact on the overall efficiency and cost-effectiveness of the system.

“Sharing a single common secure infrastructure across the province’s entire health-care system provides cost savings for the province, and a consistent experience for health-care workers,” said Gordon Gilman, CEO of FacilicorpNB. “This project is a result of excellent teamwork and collaboration between the regional health authorities, the Department of Health and FacilicorpNB.”

The portal will increase the efficiency of the health-care system by allowing clinicians to devote more time to patients, and improve patient safety. Health officials also mentioned the portal’s impact on innovation and cost-effectiveness, thereby lowering health-care expenditures and reducing wait times.

“AnyWare Group is pleased to be supporting New Brunswick’s iHER (interoperable electronic health record) initiative,” said Robert Lalonde, AnyWare Group Inc. CEO. “Providing a single secure remote access point for all health-care workers across the province makes New Brunswick a North American leader in e-health.”

The launch of the ROAM platform follows the introduction of government legislation designed to protect personal health information and privacy.

About AnyWare Group
AnyWare Group is the leading remote access solution provider for hospitals and healthcare organizations. AnyWare Group’s award-winning ROAM Platform enables clientless remote access to all applications from any device (PCs and Macs) without requiring the management of users’ computers. Through the ROAM portal, organizations present all relevant applications to authorized users, when and where required. More information is available at www.AnyWareGroup.com.

Via EPR Network
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Business of Medicine, Health 2.0, Healthcare, Healthcare Professionals, Healthcare Software, Hospitals, Online

Anyware Group’s ROAM Helps Radiologists, Physicians And Managers Access Hospital Systems From Anywhere

With doctors spread across 4 rural counties, Memorial Medical Center of West Michigan has implemented AnyWare Group’s ROAM (Role Oriented Access Management) as the remote access platform to deliver their medical systems and applications, leading to more timely adherence to the hospital’s “sign-off” policy.

All hospitals depend on physicians and radiologists to promptly “sign-off” on patient records – but it is challenging to encourage and sustain compliance when physicians are spread out over a wide rural area like Western Michigan. With ROAM, healthcare providers can access internal hospital systems, check patient records and sign-off reports, from home or in a distant office, improving the effectiveness, and lifestyles, of physicians, administrators and IT staff – who might otherwise be forced to stay overtime in the hospital.

“A high level of complexity can discourage consistent adherence to the “sign-off” policy,” said Sue Luskin, IS Supervisor at MMCWM. “ROAM is so intuitive, it’s easy to use right away and our physicians and staff took to it immediately.”

Sue Luskin recently received an email sent by Lynn S. McCurdy, D.O., a radiologist. Dr. McCurdy wrote:

“I just used ROAM to sign 28 reports (which were not transcribed yet when I left the hospital at 7:30 last night). It worked beautifully; in fact, much more smoothly than when I was editing and signing reports in house (perhaps because both I and the transcriptionist were busily accessing the list). Next time I won’t stay late while the weather is deteriorating, knowing I can sign things from the safety of my home.”

Memorial Medical also chose ROAM because it is “clientless” – so specialists in distant cities can be provided with a secure personalized portal that restricts access to only the systems and information they need, based on role, within minutes. Rural hospitals often rely on larger urban hospitals for consultations from on-call specialists, especially in emergency situations. Remote access systems that take days to add a new user, or require a high level of technical support for end users, are not well suited for this situation.

“We recently heard from a consulting radiologist from a large urban hospital who had provided a diagnosis for one of our emergency patients,” said Sue Luskin. “He said that consulting to Memorial Medical was such a wonderful experience – that we could set him up with a new temporary user account immediately and, within minutes, he was reviewing images and dictating his diagnosis. He was very impressed with the ease with which ROAM had made records available.”

Prior to introducing ROAM, Memorial Medical provided access to their HIS through IPsec VPN, which required that IT staff either burn and mail out a CD or visit distant offices and homes to install a client on each of the personal computers belonging to authorized users on the network. It was very time consuming for IT staff and tends to act as a disincentive to granting remote access to new users.

“We at AnyWare Group are very excited to be working with Memorial Medical on this important initiative that truly highlights the unique capabilities of the ROAM Platform,” said Robert Lalonde, CEO of AnyWare Group Inc. “By providing authorized physicians, clinicians and managers with a single point of access to hospital systems and applications, ROAM is helping Memorial Medical improve the work life and efficiency of physicians and staff.”

About Memorial Medical Center of West Michigan
Headquartered in the town of Ludington, Michigan, an area known for its beautiful beaches, spectacular sunsets and numerous parks, Memorial Medical Center of West Michigan serves a community spread out over 4 rural counties, with over 500 employees, including those working in a satellite primary care facility in a neighboring county.

About AnyWare Group
AnyWare Group provides remote access solutions designed to meet the needs of hospitals and healthcare organizations. AnyWare Group’s award-winning ROAM Platform enables clientless remote access to all applications from any device (PCs and Macs) without requiring the management of users’ computers. Through the ROAM portal, organizations present all relevant applications to authorized users, when and where required.

Via EPR Network
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Business of Medicine, Health 2.0, Healthcare, Healthcare Professionals, Healthcare Software, Hospitals, Online

MaineGeneral Health Selects AnyWare Group’s ROAM Platform For Remote Access

AnyWare Group Inc. announced today that MaineGeneral Health, one of the largest health care systems in Maine, has implemented AnyWare Group’s clientless remote access platform. The ROAM (Role Oriented Access Management) platform allows secure remote access to any designated application or file share within the health care system through a role-based portal.

Physicians associated with MaineGeneral’s Augusta and Waterville campuses may now use any PC or Mac, equipped with nothing more than a web browser and a basic version of JAVA, to access more than thirty applications within the health care system. Application examples include Eclipsys Sunrise, Allscripts TouchWorks, Philips iSite, Kronos and Lawson which reside in various environments including Citrix and Terminal Services.

“Initially we were looking for a very secure and cost effective remote access technology to connect our independent physicians to our EHR,” said Danny Burgess, CIO of MaineGeneral Health. “To be honest I had a very difficult time believing the claims of what ROAM could do for our organization. ROAM simply sounded too good to be true. Healthcare vendors routinely make extraordinary claims, but most have a track record of over-promising and under-delivering. It was not until we agreed to a ROAM pilot that AnyWare Group demonstrated they could do everything they said and much more.”

ROAM’s remote access capabilities have proven effective for the IT staff of MaineGeneral as well as a broad cross section of healthcare professionals. “The positive feedback from physicians has been overwhelming,” said Jimmy Mansir, System Support Technician. “Users are receiving the access they need, when needed”. “I have found ROAM to be an extremely powerful tool, simple to use and, best of all, it delivers only the applications that I require,” said Dr. Edward Ringel, Director of Clinical Informatics.

System engineering staff can deploy applications quickly, securely and reliably. “Prior to using ROAM for remote access, we had used IPSec VPN as well as one of the leading SSL VPN appliances – Citrix Access Gateway – for remote access connectivity. Both are great technologies, but we all agreed that ROAM delivered a level of security, simplicity and flexibility that was hard to ignore,” said Jerry Lindsay, Senior Systems Engineer. “Valuable IT resources have been freed to work in critical areas because, as a service, we just tell AnyWare Group what applications or roles we want to add to our ROAM Portal and they take care of it.”

AnyWare Group provides proactive monitoring and responsive 7/24 support as part of the service. “One of the most significant benefits of ROAM has been the support and engineering services that come bundled as part of the ROAM offering. There hasn’t been a single issue they couldn’t help us with”, said Mansir. “In addition our help calls regarding remote access have 
virtually disappeared as end users find the ROAM remote access solution extremely simple to use. There is virtually no learning curve for the end users.”

“Since AnyWare Group focuses on healthcare solutions, they have expertise that has helped us optimize a number of our applications including our PACS systems for remote access,” said Burgess.

“Having MaineGeneral Health as a customer is certainly a thrill for us. They have given us an opportunity to demonstrate the value we bring to both the IT department and end users – particularly physicians,” said Robert Lalonde, CEO of AnyWare Group. “The results at MaineGeneral legitimize the benefit claims of ROAM as a clientless remote access platform and are yet another customer proof point for us.”

About MaineGeneral Health
MaineGeneral Health is the parent corporation of a network of acute care hospitals, physician practices, long term nursing care, and assisted living and retirement communities.

About AnyWare Group
AnyWare Group is the leading remote access solution provider for hospitals and healthcare organizations. AnyWare Group’s award-winning ROAM Platform enables clientless remote access to all applications from any device (PCs and Macs) without requiring the management of users’ computers. Through the ROAM portal, organizations present all relevant applications to authorized users, when and where required.

Via EPR Network
More Healthcare press releases